15 Dec, 2008
Telenor Helpline (IVR) handling its illiterate Customer base
Posted by: yaser In: Customer Relationship Management|Telecommunication
This is something I observed a month ago and even though its a small thing but how handy it becomes Whenever you dial for Telenor Help Line the IVR asks you to select a language (English, Urdu or Pashto), it seems annoying to do this every time you dial but If you don’t press a [...]

Recent Comments