05 May, 2009
Is Pakistan Railways compromising convenience over profitability
Posted by: yaser In: Customer Relationship Management| Undesireable Sound
Today I went to a railway booking office to book a ticket for my grandfather who wanted to go on his regular quarterly trip from Lahore to Jhelum. The plan was to book a seat in Lower AC as usual. One of the staff there (I must appreciate their attitude as they are always kind [...]



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